Delivery and Returns

Delivery

We offer worldwide delivery at the following flat rates:

UK Delivery

Standard Delivery – FREE
Royal Mail 1st Class Delivery – £1.99

EU Delivery – (Standard Airmail) – £3
Rest of World – (Standard Airmail) – £5

  • There is up to a 3-4 working day dispatch time on products, as each item is made-to-order.
  • Custom designs generally take an additional 2-3 days on top of this, depending on current design work-load
  • All scarves are usually dispatched next working day
  • You will receive an email on the day of dispatch to let you know your order is on it’s way

Please allow between 2-5 working days after dispatch for UK delivery. In some instances items may be delayed by Royal Mail so please allow at least seven working days before contacting us.

Returns

If your order arrives faulty or damaged in any way (very rare), please just send us an email with a picture of the issue, and we will be happy to send out a free replacement for you!

Similarly, if we have sent you the wrong item by mistake – (it happens sometimes, we’re only human), just drop us an email we will arrange to have the correct item sent out. If we require the original item returning, we will arrange for a pre-paid envelope to be sent to you.

Unfortunately we cannot provide refunds or exchanges on orders unless they are damaged or faulty, as all of our items are printed and made to order.